Returns
We accept returns within 7 days from the date of delivery. To be eligible, items must be unused, unworn, unwashed, and returned in their original packaging with all tags attached.
Refunds
Once your return is received and inspected, we will notify you of the refund status. If the return is approved, the refund will be issued to the original payment method. Shipping fees paid at checkout are non-refundable unless the return is due to our error.
Exchanges
If you would like a different size or style, contact us within 7 days of delivery and we will guide you through exchange availability based on stock.
Non-returnable items
The following items are non-returnable and non-refundable:
- Gift cards
- Custom-made or personalized items
- Items marked final sale
- Perishable goods
- Downloadable products
Damaged or defective items
If your order arrives damaged or defective, contact us immediately with your order number and photos of the issue. We will arrange a replacement or refund, subject to availability.
Return shipping
Customers are responsible for return shipping costs unless the item is incorrect, damaged, or defective because of our error.
Processing time
Refunds and exchanges are typically processed within 5 to 10 business days after we receive the returned item. Your bank or payment provider may take additional time to post the refund.
Contact us
For refund or exchange questions, contact our customer care team through the details listed on the website.