Processing time
Orders are typically processed within 1 to 3 business days, excluding weekends and public holidays. During launches or promotions, processing may take longer.
Delivery times
Delivery timelines depend on the destination and courier service selected at checkout. Estimated timeframes are shared before payment and may change because of weather, strikes, or carrier delays.
Shipping charges
Shipping fees are shown at checkout and may vary depending on order value, location, and delivery speed.
Order tracking
Where available, tracking details will be shared by email or via the delivery partner after dispatch.
Delivery issues
If an order is delayed, lost, or delivered to the wrong address because of incorrect customer details, please contact customer care as soon as possible so we can help investigate.