Return window
Returns are accepted within 7 days of delivery, provided the item is eligible and returned in original condition.
Eligibility
The item must be:
- Unused, unworn, and unwashed
- Returned with original packaging and tags
- Free from damage caused after delivery
How to start a return
Contact customer care with your order number, the item you want to return, and a brief reason for the request. We will confirm the next steps by email.
Return shipping
Unless the return is due to our error, customers are responsible for the cost of sending the item back.
Refunds after return
Once the item is received and inspected, any approved refund will be processed in line with the Refund Policy.